By Tom Wolfe
IMPRESSIONS Carpet Services

What about that bleach spot on my carpet, or that tear in the doorway? What about where the sun has faded that area to a different color? Can those wrinkles be taken out? These are some of the common questions asked by Tom Martino listeners. And usually, the answer is “yes” to most of these concerns. A Company certified in carpet repair, color restoration, and reinstallation can do much for the homeowner to improve the appearance, and extend the useful life of their carpets. Listed below are some of the most common types of repairs that can be done to “fix” a carpet:


The most common repair today is to correct buckling or wrinkling in the carpet. This usually appears two to four years after installation. Besides looking bad, they cause carpet to wear unevenly, and pose a serious slip and fall hazard. These should be repaired immediately, due the fact that they get worse over time and can cause a permanent crease and discoloration in the carpet.


A spot is a discoloration that can be cleaned out of a carpet. A stain however, is permanent and cannot be removed by cleaning. This is the second most common repair we see. Urine, bleach, Kool-Aid and other substances contain dyes that permanently change the color of the fibers. In these situations, it is necessary to neutralize, then remove the bleach or dye. The color can then be restored to those fibers to blend more closely with the surrounding carpet.


Physical damage to carpet can often be repaired through seaming or bonded sectioning (patching). Even if a donor piece of carpet is not available, often a piece can be scavenged from a closet or other inconspicuous area.


Common to loop pile carpet is the pulling of fibers. It is very important to catch these early. A looped carpet is like a knitted sweater, where a pull just gets longer and longer with time. A certified company can reinstall the “bundle wraps” that have been pulled out of the carpet backing.


Common to many homes is a condition called air filtration soiling. This is caused by air circulation within the home, between floors, walls and rooms. The air contains a very fine oily dirt that is trapped in the carpet fibers. It is more evident in some homes than others, and usually is only in certain areas of the home. Sometimes this can be a severe problem, but usually it just causes black lines to form around baseboards and under doors that are kept closed. It is however, very difficult to clean, and requires special cleaning agents and tools.


Carpets often fray at the edges. Usually we see this at thresholds, where the flooring changes from carpet to hard surface. The problem many times is delamination. Delamination occurs when the face yarns separate from the backing of the carpet. A trained and certified company can often inject a latex adhesive to rejoin the two layers of carpet.

These are some of the most common repair issues in homes today. It is important that consumers know that these problems can be repaired. And the old saying “a stitch in time...” certainly applies here. Damage to carpet fibers and backing weakens the carpet and generally gets worse over time. The most important thing to remember however is to find a company that is experienced, trained and certified in carpet repair, color restoration and reinstallation. Look for companies that are members of the regional trade association, The Professional Carpet and Upholstery Cleaners Association, the PCUCA. Its members are required to obtain training and certification through the Institute of Inspection, Cleaning and Restoration Certification, the IICRC. The IICRC is the standard setting board for carpet cleaning and restoration companies. The standards published by the IICRC are recognized as the industry standards nationwide.
One final comment. Many of the advertised products for spot removing/carpet cleaning that are advertised today for consumer use are causing permanent damage to the carpet. As a professional in the cleaning industry I would recommend staying away from these products. As a courtesy to Tom Martino listeners, I will provide a “FREE” Spot Remover Chart (produced by the Professional Carpet and Upholstery Cleaners Association) that instructs consumers on “How to Remove 40 Common Spots” without damaging your carpet. In order to obtain your chart please contact me via my website at